Privacy Policy

TERMS AND CONDITIONS

These Terms and Conditions ("Terms") govern your use of the services provided by Thrivedge Edutech Private Limited (hereinafter referred to as “Edviron/ "Company"), a company based in India having its registered office at 1127, Sector 52, Ardee Mall, Gurgaon, Haryana, 122011, India. By accessing or using Edviron’s services, you agree to be bound by the terms and conditions set forth in these Terms. These Terms constitute a binding agreement, and they govern your use of the website www.edviron.com and such other products developed by Edviron in future. Throughout this document, we use the terms “we”, “us” and “our'' to refer to Edviron and the terms “you”, “user” and “your” to refer to you, the user of Edviron’s platform. These Terms are in addition to and not in derogation of any other terms stipulated by us from time to time. In case of any conflict between these Terms and such other terms, these Terms will prevail. These Terms are an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder as applicable. The Terms are (i) published in accordance with the provisions of Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and (ii) generated by a computer system and does not require any physical, electronic, or digital signatures. These Terms refer to and include our Privacy Policy available here. We may amend these Terms, update the platform and modify the services (at any time) to improve your experience on our platform and on account of changes in applicable laws. So, please check this page regularly to take note of any such changes. If you do not agree with these Terms or any change made by us, you have the option to stop using our services.

1. Use of Services

1.1. By accessing Edviron’s platform and/or availing the services offered by us, you confirm that you are above 18 (Eighteen) years of age and have the legal capacity to enter into a binding contract as specified under the Indian Contract Act, 1872
1.2. You agree to use Edviron's services in compliance with applicable laws and regulations. You are solely responsible for any content you upload, transmit, or display through Edviron's platform.
1.3. You acknowledge that Edviron's services are provided on an "as-is" and "as available" basis. Edviron does not guarantee the uninterrupted or error-free operation of its services.
1.4. Edviron reserves the right to modify, suspend, or terminate its services at any time without prior notice. Edviron shall not be liable to you or any third party for any modification, suspension, or termination of the services.

2. Services Provided

2.1. Services for Schools
2.1.1. Edviron partners with schools, colleges, and other educational institutes (hereinafter referred to as “School(s)”) to provide technical support for fee collection. This includes the provision of a dashboard that enables the educational institutes to access and manage data related to fee collection.
2.1.2. To initiate the partnership with Edviron, the School shall complete the onboarding process as per Edviron’s requirements for providing the services. As part of this process, the School is required to sign the necessary agreements with Edviron and such other relevant documents as required by Edviron from time to time, wherever required.
2.1.3. Edviron collects student databases from the School, which contains various fields essential for fee collection and management. These fields may include student information, contact details, class/grade information, parent information, email ids, WhatsApp contact and any other relevant data required for effective fee collection.
2.1.4. Edviron utilizes the collected information to set up a School's dashboard. This dashboard, provided by Edviron, allows the School to access, monitor, and manage data related to fee collection efficiently.
2.1.5. Edviron collects a payment from the School as specified in the relevant agreement for its services (“Service Fee(s)”). This payment may include the setup fees, maintenance fees, or any other agreed-upon charges.
2.1.6. It is important to note that Edviron does not provide any financial services or payment aggregation services. Edviron solely acts as a technical support provider, assisting educational institutes in managing and facilitating the fee collection process effectively.
2.1.7. In the event where any additional payments are made to Edviron such as payments being made twice for the same installment or additional installments, the additional money shall be adjusted in the next payment cycle. It is to be clarified that no refunds shall be made to the Users and/or Parents.

2.2. Services for Parents
2.2.1. Edviron facilitates the fee collection process by sending payment links to the parents' mobile numbers when the fee is due for a particular student. This helps streamline the payment process and provides convenience to parents.
2.2.2. Edviron enables parents to conveniently make fee payments through various online and offline payment methods. Parents are required to submit their payments using the selected payment method directly to the School.
2.2.3. Automated Payment Reminders
1. 2.2.3.1. Edviron initiates the automated payment reminder process by sending reminders to parents through its back-end system. These reminders include relevant details of the student, such as their name and fee information. Additionally, each reminder contains a unique payment link embedded within it, which is specific to each parent and sent to their registered WhatsApp number, SMS, email or any other such methods.
2. 2.2.3.2. Upon clicking on the payment link, parents are redirected to our secure parent portal. The parent portal displays the children associated with the parent's registered mobile number as the primary contact number at the school.
3. 2.2.3.3. After reviewing the payment details, parents can proceed with the payment by following the necessary steps in the parent portal. Upon clicking the payment button, parents will be securely redirected to a third-party payment platform. This platform enables parents to make payments directly to the school's designated account.
4. 2.2.3.4. Edviron may charge the Parents/ legal guardians a processing/ service fees for facilitating them with online payment services through Edviron’s platform. For the sake of clarity, this processing fees/ service fees may be collected from the parents/ legal guardians for each payment installment made by such parents/ legal guardians, which shall be determined by Edviron at its sole discretion
5. 2.2.3.5. If the payment is successfully processed, Edviron generates an automatic fee receipt. The fee receipt is sent to parents on their registered WhatsApp number or any such other mode serving as proof of payment.
2.2.4. Offline Payments
1. 2.2.4.1. If a parent chooses to make the fee payment through any of the offline options such as cash cheques or demand draft, they are required to submit the payment directly to the School. The School, in turn, can update the transaction details on Edviron platform/dashboard using the "collect fee" feature. This feature allows the School to accurately record and maintain a comprehensive payment history for each student.
2. 2.2.4.2. Edviron does not handle or process the offline payments directly. Any issues or discrepancies regarding the offline payments should be addressed with the School, as Schools are responsible for managing the collection and recording of these payments on Edviron platform.

3.Privacy and Data Protection

3.1. Collection and Use of Student Information
3.1.1. Edviron collects student information from the School, as provided by the School, for the purpose of facilitating fee collection and management services. This information includes but is not limited to student names, contact details, class/grade information, and any other relevant data necessary for fee collection.
3.1.2. Edviron relies on the accuracy and completeness of the information provided by the School. Edviron is not responsible for any inaccuracies or errors in the student information provided by the School.

3.2. Data Security and Storage
3.2.1. Edviron takes the security and protection of your data seriously. All data collected from the School is stored in a safe and secure manner in accordance with applicable laws and regulations in India
3.2.2. Our Privacy Policy: Please carefully review our Privacy Policy as it provides detailed information on how we manage your data when you use our services. It is important to note that you must agree to the Privacy Policy before using our services.
3.2.3. Third Party Access: Both Edviron and our third-party service providers may utilize your data, including financial information, to enhance our services. This may involve the use of anonymous and aggregated financial information for analytical research, performance tracking, benchmarking, or the publication, distribution, or licensing of aggregated and anonymous research data for any lawful purpose.
3.2.4. While we make every effort to maintain the security of your data, it is important to understand that transmissions over the internet cannot always be guaranteed as completely secure. Therefore, you are responsible for safeguarding your mobile device, phone number, one-time passwords, login credentials, and any other information used to access our services. If you fail to take necessary precautions and unauthorized use of your account occurs, you will be responsible, within the limits imposed by law, for any associated losses.
3.2.5. Edviron implements appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of the collected data.

3.3. Consent and Data Sharing
3.3.1. The School, being directly connected to the parents and students, is responsible for obtaining any necessary consent for the processing and sharing of student information with Edviron.
3.3.2. Edviron relies on the School's representation that they have obtained the necessary consents from parents or guardians under the relevant applicable laws for the processing and sharing of student information.
3.3.3. Edviron does not assume any responsibility for obtaining parental consent or managing the direct relationship between the School, parents, and students. Any data made available to Edviron is shared by the School, and the School assumes responsibility for obtaining appropriate consents for the processing of such information.

3.4. Purpose Limitation
3.4.1. Edviron processes the student information received from the School solely for the purpose of providing the services.
3.4.2. Edviron does not use any student information for any other purpose without the consent of the School or as required by law.

3.5. Data Retention
3.5.1. Edviron retains the collected student information for as long as necessary to fulfill the purposes outlined in this clause or as required by applicable laws and regulations.
3.5.2. Upon termination of the services or as requested by the School, Edviron will securely delete or anonymize the student information in its possession.

4. Unauthorized Use of the Platform

4.1. If you suspect or believe that your account has been accessed without your permission, it is crucial to notify us immediately. Please contact us by email at contact@edviron.com to report any such incidents.
4.2. We take unauthorized access seriously and will promptly investigate any reported instances. By notifying us promptly, you enable us to take appropriate action to safeguard your account and address any potential security concerns.

5. Your Relationship with Edviron

5.1. Connection Factor
1. 5.1.1. You acknowledge that Edviron’s relationship is primarily with the School and not directly with parents or any students. The School acts as the connecting factor between Edviron and the parents/students.
2. 5.1.2. As per the agreement between Edviron and the School, the School has agreed to avail the services of Edviron on behalf of the parents and students. Therefore, all responsibilities, including but not limited to obtaining necessary consents of the parents/ students, ensuring accurate information, and managing the direct relationship with parents and students, lie with the School.
5.2. Payment Processing
1. 5.2.1. Edviron utilizes a payment partner approved by the Reserve Bank of India (RBI) for securely processing payments.
2. 5.2.2. Edviron's role is limited to providing technical support and facilitating the payment process, but it is not directly involved in the processing of payments.
5.3. It is hereby clarified that Edviron is not engaged in any payment aggregation service.
5.4. Edviron solely provides technical support and assistance to the School for fee collection and management. The fee paid by the parent is entirely for the School's services, and Edviron's Service Fee is separate from the fee paid by the parent to the School.
5.5. Any concerns, disputes, or inquiries regarding the fee structure or payment arrangements should be directed to the School, Edviron is not responsible for the financial agreements or transactions between the School and the parent.
5.6. Any issues or disputes regarding processing of payments should be raised with the relevant payment partner or the School, as applicable. Edviron will provide the necessary details and support through its designated support email id: contact@edviron.com

6. Intellectual Property Rights

6.1. Edviron Intellectual Property: All content on Edviron's platform, including but not limited to name, proprietary information, data, documentation, technology, methods, methodologies, processes, know-how, templates, software code, trademarks, service marks, logo, color, fonts, trade names, registered designs, copyrights, rights of privacy, personality and publicity and other forms of intellectual proprietary rights or industrial property, confidential or secret processes, trade secrets, other proprietary materials, whether or not copyrighted, trademarked, ideas, inventions (whether patentable or not), any other protected rights or assets and any licenses and permissions in connection therewith, in each and any part of the entire world and whether or not registered or registrable and for the full period thereof, and all extensions and renewals thereof, and all applications for registration in connection with the foregoing (collectively, "Edviron’s IP"), constitutes our intellectual property. We retain all rights, title, and interest in Edviron’s IP.
6.2. Limited License: We grant you a limited, non-transferable, non-sublicensable, and revocable license to access our platform and utilize its features solely for your personal, lawful requirements. This license does not permit you to duplicate, reverse engineer, distribute, create derivative works of, display, or commercially exploit Edviron’s IP, features, or facilities, whether directly or indirectly.
6.3. Trademarks: The trademarks, logos, and service marks displayed on our platform ("Trademarks") are either owned by us or respective third parties. Unauthorized use of the Trademarks is strictly prohibited without our prior consent or the consent of the third party that may own the Trademarks.
6.4. Intellectual Property Rights: You acknowledge and agree that all intellectual property rights associated with Edviron’s IP and its content, including but not limited to copyright, trademarks, patents, trade secrets, and other proprietary rights, are protected by applicable intellectual property laws.
6.5. Enforcement of Rights: We reserve the right to enforce our intellectual property rights to the fullest extent permitted by law. Any unauthorized use or infringement of our intellectual property may result in legal action and claims for damages or other remedies.

7. Disclaimer of Warranties

7.1. You expressly understand and agree that your use of Edviron's services is at your sole risk. The services are provided on an "as-is" and "as available" basis. Edviron makes no warranties or representations of any kind, whether express or implied, regarding the accuracy, reliability, completeness, suitability, or availability of the services.
7.2. Edviron acts as a technical support provider for fee collection and management. While Edviron strives to provide accurate and reliable services, it does not warrant or guarantee the effectiveness, accuracy, or reliability of the fee collection process or any other aspect of its services.
7.3. Edviron may provide links to third-party websites or services. These third-party services are not under Edviron's control, and Edviron makes no warranty or representation regarding their quality, accuracy, or reliability. Any use of third-party services or reliance on any information, materials, or content provided by third parties is done at your own risk.
7.4. Edviron does not provide any financial services or payment aggregation services. Edviron solely acts as a technical support provider and does not warrant or guarantee the performance, reliability, or security of any payment aggregator services or any third parties involved in the payment process.
7.5. Edviron does not guarantee that its services will be uninterrupted, error-free, or free from viruses or other harmful components. While Edviron takes reasonable measures to maintain the security and availability of its services, it cannot guarantee the absence of technical issues, downtime, or disruptions.

8. Indemnification

8.1. You agree to indemnify, defend, and hold harmless Edviron and its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in relation to:
1. 8.1.1. Your access or use of our services, including but not limited to any actions or activities conducted through your account.
2. 8.1.2. Your breach of these Terms or the Privacy Policy, including any representations made while using the platform and/or services.
3. 8.1.3. Your improper use of our platform and/or services, including but not limited to any violation of applicable laws, regulations, or third-party rights.
4. 8.1.4. Your breach of any agreements or obligations with the School or any other third parties associated with the services provided by Edviron.
5. 8.1.5. Any claim or dispute between you and the School, payment partners, or any other third parties arising from your use of our platform and/or services.
6. 8.1.6. Any claim or dispute relating to the accuracy, completeness, or legality of the student information provided by the School.
7. 8.1.7. Any claim or dispute relating to the payment processing, including but not limited to any issues or discrepancies with payments made through the platform.
8. 8.1.8. Any claim or dispute relating to the use, storage, or protection of personal data or information collected by Edviron.
8.2. You agree to cooperate fully in the defense of any such claims and to promptly provide Edviron with any information or documentation necessary for the defense of such claims. Edviron reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, and you shall not settle any claim without the prior written consent of Edviron.

9. Limitation of Liability

9.1. You agree that access and use of our services is at your own risk. Under no circumstances shall Edviron be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the use or inability to use the services or any other matter relating to the services.
9.2. To the fullest extent permitted by applicable law, the maximum liability of Edviron and its officers, directors, employees, agents, affiliates, and licensors, for any claims, damages, losses, or expenses arising out of or in connection with the use of Edviron's services shall be limited to INR 10,000 (Indian Rupees ten thousand).
9.3. The limitations and exclusions of liability set forth in this clause are fundamental elements of the agreement between Edviron and you. You acknowledge and agree that Edviron would not provide the services without such limitations and exclusions of liability.
9.4. You acknowledge and agree that the limitations of liability specified in this clause reflect the allocation of risk between the parties and that the limitations will apply even if any limited remedy specified in the terms and conditions fails in its essential purpose.

10. Termination

10.1. Edviron reserves the right to terminate the services provided to you at any time, for any reason, and without advance notice. Edviron may cease providing you with any services, or impose new or additional limits on the services, without prior notification. However, Edviron will always notify you when legally required to provide updates regarding any changes to the services.
10.2. Edviron may terminate, suspend, or restrict your access to certain or all features of its platform if you engage in any suspicious, illegal, fraudulent, immoral, or similar activities. Edviron retains the right to request additional information, documents, or data from you as may be required from time to time for the purpose of conducting business, due diligence, enhanced due diligence, or any other lawful purposes. Failure to comply with such requirements may result in the suspension, termination, or restriction of your account by Edviron for an indefinite period.
10.3. Upon termination, your access to Edviron's platform will cease immediately. Any rights, licenses, or permissions granted to you under the Terms will be terminated, and you must cease all use of the services.
10.4. The termination of services does not affect the validity or enforceability of any provisions that, by their nature, are intended to survive termination.

11. Governing Law and Arbitration

11.1. These Terms and any actions related to them shall be governed by the laws of the applicable jurisdiction. Any interpretation, validity, or dispute arising from or related to these Terms or the use of the platform and services provided by Edviron shall be determined in accordance with applicable law.
11.2. Any disputes, controversies, or claims arising out of or relating to these Terms, the platform, or the services shall be referred to and finally resolved through arbitration. The arbitration proceedings shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, and any amendments or modifications thereof.
11.3. The arbitral tribunal shall consist of a sole arbitrator appointed by Edviron and you mutually. The arbitrator shall be impartial and independent, and their decision shall be final and binding on all parties.
11.4. The seat and venue of the arbitration shall be in Gurugram, Haryana, India, unless otherwise agreed upon by the parties in writing. The arbitration proceedings shall be conducted in English. Each party shall bear its own expenses and costs related to the arbitral proceedings, unless otherwise stated in the arbitral award.

12. Opt-Out Option

12.1. You have the option to opt out of using Edviron's services at any time by notifying us in writing or through the designated opt-out mechanism provided on the platform. Upon opting out, your access to the services will be discontinued, and your account will be deactivated. Please note that opting out may result in the loss of certain features or functionalities provided by Edviron.

13. Communication

13.1. By using our platform, you consent to receive communications from us electronically. We may contact you via WhatsApp, email, push notifications (on the platform), SMS and/or any other modes, if necessary. You agree that all electronic communications satisfy legal requirements and are considered in writing. Please keep us informed of any changes to your contact information.

14. Customer Support and Grievance Redressa

14.1. We take grievances seriously and are committed to addressing them in a prompt and fair manner. If you have any complaints or grievances regarding our services or any other aspect of our operations, please contact our designated Grievance Redressal Officer:
Name: Harsh Jhanjharia
Office Hours :10:00 AM to 04:00 PM on business days.
Email address: harsh.j@edviron.com

15. Force majeure

15.1. Edviron shall not be liable to you for any damage or loss due to a deficiency in provision of the services resulting directly or indirectly from acts of nature, forces, or causes beyond our reasonable control, including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, or any other government regulations, floods, pandemic, storms, electrical failure, civil disturbances, riots.

16. General Provisions

16.1. Assignment: You shall not assign or transfer any right or obligation that has accrued to you under these Terms, and any attempt by you to assign or transfer such rights and obligations, shall be null and void. We may assign or transfer any right or obligations that accrued in our favour, at our sole discretion, without any restriction.
16.2. Waiver: Unless otherwise stated expressly, any delay or failure in our exercising any rights/remedies arising out of these Terms and/or other policies available on our platform, shall not constitute a waiver of rights or remedies and no single/partial exercise of any rights or remedies, hereunder, shall prevent any further exercise of the rights/remedies by us.
16.3. Survival: You acknowledge that your representations, undertakings, and warranties and the clauses relating to intellectual property, indemnities, limitation of liability, governing law & arbitration shall survive the efflux of time and the termination of these Terms.
16.4. Severability: If any provision of these Terms is held illegal or unenforceable, the validity, legality and enforceability of the remaining provisions contained herein shall not in any way be affected or impaired thereby. Any such provision held invalid, illegal or unenforceable shall be substituted by a provision of similar import reflecting the original intent of the parties to the extent permissible under the applicable laws. If you have any questions or concerns regarding these Terms, please contact us at contact@edviron.com